EM3 Networks has always been very knowledgeable and responsive when we have any Billing, Technical, Invoice or USAC questions. This dynamic team is highly skilled at what they do and will not disappoint. They are a part of our Strategic Team. Thank you for all you do!
Built with your institution and compliance in mind
Manage services
Track every service across every site, execute changes on demand, and stay ahead of maintenance without picking up the phone.
- Full service inventory, always current
- Execute MACs and Disconnects instantly
- Maintenance alerts with calendar integration
Control billing
Your E-Rate or RHC discount is already reflected in every statement, and your USAC audit documentation is always within reach. No reconciling statements from multiple carriers.
- E-Rate and RHC discounts on every invoice, automatically
- Current and historical invoices on demand
- Audit-ready documentation, always downloadable
Monitor security
ClearView surfaces what matters for compliance reporting, so you can demonstrate your security posture to leadership, auditors, and your USAC program manager without waiting on your provider.
- Network security status and active alerts, at a glance
- Historical reports ready for compliance reviews
- Demonstrate security posture for E-Rate and CIPA
Govern access
Manage permissions across your team to meet both your organizational structure and the security standards your funding programs require.
- Granular role-based permissions for every team member
- Single or multiple organizations under one login
- Two-factor authentication as standard
How ClearView keeps your network and compliance under control
Order & service management
Full lifecycle tracking from order through to activation and beyond
Execute changes on demand without contacting support, reducing deployment time and eliminating the manual back-and-forth that slows multi-site operations down.
Service delivery tracking
Track every order milestone, without picking up the phone
See exactly where every site stands in real time, from order signed to circuit live, with milestone status, estimated dates, and the latest carrier updates in one view.
Billing & E-Rate documentation
One consolidated interface for invoices and account balances
Your E-Rate or Rural Health Care Program discount is already applied, with no reimbursement chasing and no end-of-month surprises. Download the statements and supporting documents your team needs for USAC audits without digging through emails or calling your account manager.
Compliance & security monitoring
Stay informed without needing a technical background
View service status, receive alerts when something needs attention, and download the reports you need to demonstrate compliance to leadership, auditors, or your USAC program manager.
Unified support
Complete history across every interaction, in one place
Open and track billing and technical tickets directly in ClearView. No fragmented email threads. No explaining your situation from scratch every time you call. Your entire support history, across every service and every site, is visible to your account manager and to you.
Maintenance coordination
Advance notice of planned maintenance, every time
Receive automated notifications delivered directly to ClearView. Download calendar invites to coordinate your internal team, communicate with stakeholders, and minimize disruption to your staff and the people you serve.
Customer satisfaction
95% of our customers would recommend us.
95%Would recommend EM3
72Net Promoter Score