Voice & Phone Systems

Give every staff member a phone system that actually works.

Hosted VoIP and phone solutions built for schools and healthcare facilities: reliable, full-featured, and consolidated with the rest of your EM3 services.

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Fully managed
Works across all your sites
One bill with your other EM3 services
Staff member on a phone call
The challenge

Your phone system shouldn't be something your team works around.

Outdated phone systems are a quiet drain on schools and healthcare facilities alike. Staff waste time on systems that don't route calls reliably. Administrators manage separate bills and vendors for phones and internet. Rural facilities make do with aging infrastructure because upgrading feels complicated and expensive.

Modern VoIP phone systems change that equation entirely, consolidating your voice services onto the same reliable network as your internet connection, cutting costs, and giving every staff member the features they need to communicate effectively. EM3 manages the whole thing, so the upgrade is simpler than you'd expect and the ongoing complexity lands on us, not you.

What's included

The right voice solution for where you are.

Managed VoIP

Best for organizations ready to move to a modern, fully hosted phone system.

EM3's managed VoIP solution delivers full-featured, hosted telephony over your existing internet connection, with no on-site phone hardware to maintain and no separate carrier relationship to manage. Calls are routed intelligently across your sites, and your team gets a complete set of communication tools right out of the box.

  • Unlimited local and domestic long-distance calling
  • Call routing, forwarding, transfer, hold, and hunt groups
  • Voicemail to email: messages delivered directly to your inbox
  • Works across all your sites from a single, unified system

Phone System Upgrades

Best for organizations replacing aging on-premises phone hardware.

If your current phone system is end-of-life or simply not keeping up, EM3 can manage the transition to a modern replacement. We handle the assessment, procurement, configuration, and installation, and because we're already managing your connectivity, your new phone system and network are optimized to work together from day one.

  • Full range of business phone systems and handsets
  • Scalable to grow as your organization grows
  • Professional installation and testing, managed end to end
  • Retain your existing phone numbers through the transition

POTS

Best for organizations that still need traditional landlines for specific functions.

Some functions (elevator lines, fire alarm systems, fax machines, security panels) still require a traditional landline connection. EM3 provides POTS services for organizations that need to maintain these alongside a modern VoIP system, all managed through a single provider.

  • Easy conversion from existing POTS lines
  • Retain your current telephone numbers
  • Managed alongside your other EM3 services

E-Rate, RHC & voice services

Voice services, including VoIP, are not currently eligible for E-Rate funding. The FCC removed voice telephony from the E-Rate program in 2015. However, your VoIP system runs over your internet connection, which is E-Rate eligible, meaning the connectivity that makes your phone system work may be substantially funded even if the voice service itself is not. For rural healthcare facilities, certain voice and telephony services may be eligible under the USAC Rural Health Care Program. Speak to our funding team to understand what applies to your situation.

Learn more about E-RateTalk to our funding team
Support

A team that stays with you.

Every EM3 customer has a dedicated account manager who knows your district, your network, and your history. When a question comes up (about your phone configuration, your billing, or anything in between), you're talking to someone who already knows the context.

Behind them is our US-based Network Operations Center, monitoring your network 24 hours a day, 365 days a year. When something needs attention, our team is already on it. No call centers. No queues. Just a team that treats your uptime as their own responsibility.

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Client portal

Easy services management

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Service details

Monthly cost

$10,205.00

Service type

Burstable

Term

36 months

Contract end

12/05/2027

Order signed

02/11/2026

Details

CDR 40000 Mbps

Location A

1505 S Main St, Ridgemont, OH 43812, USA

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Network information

Network A side
Network Z side

Life cycle management

Get real-time insights into every circuit, every service, and every milestone across your district's network. Track order status, monitor service performance, manage renewals, and maintain the documentation you need for audit readiness.

  • Real-time order and service status across all sites
  • Proactive renewal tracking and alerts
  • Audit-ready documentation at your fingertips
Description
Amount
Internet access (district-wide)
$8,750.00
MPLS wide-area network
$4,225.00
Managed security
$1,575.00
Technical support tier
$1,344.38
Subtotal
$15,894.38
E-Rate discount (60%)
-$9,536.63
Total due
$6,357.75
Pay now Download PDF

Service period

May 1 – May 31, 2026

Funding year

FY 2026 (E-Rate)

Billing and compliance documents

Keep your paperwork airtight. Access current and historical invoices on demand, view upcoming charges, and download the documentation your team needs for USAC audits and funding reconciliation. Your E-Rate discount is already reflected in every invoice.

  • E-Rate discount applied and visible on every invoice
  • USAC audit documentation always available
  • Historical billing records on demand

Create support ticket

Step 1 of 3

What type of ticket would you like to create?

Select the type that best describes your issue.

Billing issue

Questions or issues related to billing and invoices

Technical service issue

Problems or questions about your service

General inquiry

General questions or requests

Step 2 of 3 — Describe the issue

Subject

Intermittent packet loss on WAN circuit

Description

We've been experiencing intermittent packet loss on the primary WAN circuit between the district office and Ridgemont High School...

24/7 support

Open a ticket, track its progress, and view your full support history without picking up the phone. ClearView keeps every interaction with our team in one place, so nothing falls through the cracks and your staff always knows where things stand.

  • Open and track tickets directly in the portal
  • Full support history in one place
  • No phone calls or email chains required
About ClearView

Our customers don't have to think about their phone system. That's what we're here for.

95%Satisfaction rate
72NPS

Talk to an EM3 specialist about voice services for your organization.

Book a consultation