EM3 Networks has always been very knowledgeable and responsive when we have any Billing, Technical, Invoice or USAC questions. This dynamic team is highly skilled at what they do and will not disappoint. They are a part of our Strategic Team. Thank you for all you do!
Connectivity that rural care can count on.
Purpose-built network solutions for rural healthcare providers, backed by deep Rural Health Care Program expertise and HIPAA-ready compliance.
- Reliable connectivity for telehealth, EHR, and critical clinical systems, even in the hardest-to-reach places
- Full Rural Health Care Program management: Telecom Program and Healthcare Connect Fund
- End-to-end support with real-time network visibility through ClearView
What we do
Internet and networking built for rural healthcare
Internet access
High-speed, dedicated broadband for rural health facilities. Consistent performance for telehealth, EHR systems, and clinical applications, with DDoS protection included on every circuit.
Managed security
Firewall management, threat monitoring, and incident response delivered as a service. HIPAA-aligned controls with audit logging. Your network protected without adding headcount.
Wide Area Networking (WAN)
Connect multiple care sites (a hospital, its rural clinics, specialist offices) on a single managed network. We design, deploy, and manage it. You just use it.
Voice & unified communications
Reliable VoIP and phone systems for healthcare facilities, supporting care coordination across sites and reducing dependence on fragile legacy phone infrastructure.
The Healthcare Connect Fund covers 65% of eligible broadband costs. The Telecom Program covers the rural-urban rate gap. Most rural providers qualify for both and don't fully use either. We quote every eligible option and stay accountable through every billing cycle.
Rural Health Care Program
A dropped telehealth call isn't just a bad experience. It can mean a patient doesn't get the care they need. In rural communities, the distance to the nearest specialist is already the barrier. The network can't be another one. Your team knows that. EM3 exists to make sure it never is.
What you get
Everything your network needs to support care. Nothing for you to manage.
Compliant by design
HIPAA obligations and Rural Health Care Program requirements are built into every service we deliver. Your compliance posture is never something you have to bolt on after the fact.
- USAC-eligible services and pricing from day one
- Documentation and audit trails automatically captured
- HIPAA-ready security controls included as standard
Transparent invoicing, maximized funding
Clear billing with USAC funding correctly applied. You'll always know what the program is covering and what you owe, with no reconciliation surprises at year end.
- Line-item transparency on every invoice
- HCF and Telecom Program discounts correctly calculated
- Straightforward reconciliation with your USAC commitments
Connectivity where others don't go
Rural clinics and hospitals deserve the same network performance as urban health systems. Our 500+ carrier relationships mean we can reach the places most providers can't.
- Coverage in areas most providers can't reach
- Consistent performance, not best-effort promises
- Right-fit provider for each site and each budget
Built to USAC standards, end to end
Every connection we provision, every vendor we engage, every document we produce is built to USAC requirements: eligible services, compliant pricing, audit-ready records.
- Proven track record across rural health funding cycles
- Fast, complete response to every competitive bid
- Best-fit provider sourced from 500+ carrier partners
ClearView
Every answer you need, without having to ask for it.
ClearView is EM3's client portal giving your team live visibility into network health, open tickets, invoices, and USAC funding commitments, all in one place. Every document you'd need for a USAC audit is already there.
- Live connection status and uptime across every care site
- Open and historical ticket tracking with real-time updates
- Transparent invoicing with USAC funding breakdowns
- HIPAA-ready audit trail and documentation, always current
Customer satisfaction
Our clients don't just stay. They refer us to their peers.
72NPS score
98%Customer retention
4.9/5Support satisfaction